If you are not 100% satisfied with your purchase from FinishingTouches you can return your item(s) for a full refund within 365 days of purchase. (Returns must be unworn, in the state you received them, and in the original packaging.)
For the vast majority of returns, it takes about 5-10 Business Days for us to get your package at the fulfillment center, inspect your return, process it into inventory, and complete your refund. If the refund is being issued to a credit card, depending on your credit card company, it may take an additional 2-10 Business Days after your credit is applied for it to post to your payment source.
Yes we do! To get in contact with one of our live chat specialists, look for the Live Help button located on the top left hand of the page, to the right of our phone number. If you are unable to see this button, it saddens us to say that we do not have a specialist available to assist via chat.
Yes! FinishingTouches understands that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.
Three Quick and Easy Solutions - We're Here to Help You!
Call the FinishingTouches Customer Loyalty Team (FTLT): FTLT is here for you 24 hours a day - 365 days a year. 587-707-6075
Email the FTLT: FTLT looks forward to helping you with your inquiry. We respond to email messages in the order that they are received, and we will respond to your email as quickly as possible. Info@thefinishingtouches.ca
Connect With Live Help: Ask your question right now with a member of the FinishingTouches Customer Loyalty Team. Go Ahead - Start a Conversation With Now!